Got questions? Good. Stay curious.
Quick answers on shipping, returns, ingredients, and getting the most out of every bottle.
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Shipping & orders
When will my order ship?
Within 2 business days.
Made-to-order items, like our 20 oz bags, take a little longer. Details are in our shipping policy.
How much is shipping?
Free on orders of $49 or more.
Orders under $49 ship for a flat $7.95. Some far-away destinations can cost a little more, and you will always see your exact total at checkout before you pay.
My package has not shown up. What now?
Start with Order Lookup, then message us.
Check tracking on our Order Lookup page. If it looks stalled, or says delivered but nothing is on your porch, send us your order number below and we will work quickly to make it right. More in our shipping policy.
My bottle arrived with a broken safety seal.
Contact us right away.
Pressure changes in transit can pop a seal. Send us your order number and a quick photo, and we will make it right.
Returns & guarantee
What is the 30-Day Flavor Satisfaction Guarantee?
Seasonings & food
Hats, stickers & gear
If a flavor is not right for you, we will replace or refund your order.
Full details are in our return policy.
Ingredients & storage
What is in your seasonings?
Real ingredients, and nothing we do not need.
Our small-batch blends are what we mean by Flavor Without The Fillers: bold flavor from real ingredients. Check each product label for the full ingredient list and allergen details.
How long do the seasonings stay good?
Peak freshness for about a year, and still flavorful for up to 3 years.
Keep bottles in a cool, dry, dark place, away from the stove.
My seasoning clumped. What do I do?
Give it a good shake, or run it through a coffee grinder.
We use ground rice hulls, a plant-based anti-caking aid, rather than chemical anti-caking agents, so blends can still clump in humid weather. Breaking it up brings it right back to normal.
Flavors & cooking
I am just learning to cook. What does this flavor pair with?
Almost anything you can imagine.
We built every blend to be versatile, so experiment. Want a nudge? Take the four-question Flavor Finder quiz or browse recipes by flavor or dish.
How hot are the flavors?
From No Heat to Super Hot.
Every product is labeled with a heat level. Shop by heat on our Rubs & Seasonings page.
Rewards, packs & subscriptions
How do Flavor Passport rewards work?
Earn Stamps on every purchase.
Redeem your Stamps for discounts or free items on a future order. See how Flavor Passport works.
Can I build my own pack?
Yes, and the savings grow as you add bottles.
Pick the flavors you actually want to cook with in our custom pack builder.
Do you offer subscriptions?
Yes, on select flavors.
Choose how often your favorites arrive and save on every delivery. Look for the subscribe option on the product page.
Stores & wholesale
Can I buy Flavor Expedition in a store near me?
Yes, and we are adding more.
We do not have our own storefront yet, but we are adding more shelves all the time. See the full retailer list.
Do you offer wholesale?
Yes.
Email sales@flavorexpedition.com or fill out the wholesale inquiry form.
Still need help? Message us anytime.
A real person from our small team will write back.
Have an order number handy? It helps us find your order faster.
Not sure where to start?
Stay curious. Season recklessly.
